Privacy Policy

Last Updated: 18 June 2026

We understand that your privacy matters to you. We respect and value the privacy of everyone who visits this website, https://jbwinteriors.co.uk (“our Site”), and we will only collect and use your personal data in ways described in this policy, in a manner consistent with our legal obligations and your rights.

Please read this Privacy Policy carefully. By continuing to use our Site, you acknowledge that you have read and understood it. If you do not agree with this policy, please stop using our Site.

This policy reflects the requirements of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025 (DUAA), including provisions that came into force on 19 June 2026.

1. Definitions

“Cookie” means a small text file placed on your computer or device by our Site when you visit certain parts of the Site or use certain features. Details of the cookies used are set out in section 13.

“Personal data” means any data that relates to an identifiable person who can be directly or indirectly identified from that data. This definition incorporates the meaning given in the UK GDPR.

“We / Us / Our” means JBW Interiors Limited, a company registered in England and Wales under company number 15192321, whose registered address is c/o V & R Accountancy Services Limited, Cropton House, Three Tuns Lane, Formby, Merseyside, L37 4AQ.

“DUAA” means the Data (Use and Access) Act 2025, which received Royal Assent on 19 June 2025 and is now in force.

2. About Us

JBW Interiors Limited owns and operates this Site. We are the data controller for the purposes of the UK GDPR.

Our main point of contact for data protection queries is Jo Bedford Wenman. You can contact us at:

  • Email: hello@jbwinteriors.co.uk

  • Telephone: (+44) 07736 386827

  • Post: c/o V & R Accountancy Services Limited, Cropton House, Three Tuns Lane, Formby, Merseyside, L37 4AQ

3. What This Policy Covers

This Privacy Policy applies to your use of our Site. Our Site may contain links to other websites. We have no control over how your data is collected, stored, or used by those sites, and we recommend you read their privacy policies before providing any personal data to them.

4. Your Rights

As a data subject under the UK GDPR and DUAA, you have the following rights:

  • The right to be informed about how we collect and use your personal data.

  • The right of access to the personal data we hold about you (see section 12).

  • The right to rectification if any personal data we hold is inaccurate or incomplete.

  • The right to erasure (“the right to be forgotten”) – you may ask us to delete personal data we hold about you. We only retain data for as long as necessary, but if you would like us to delete it sooner, please contact us using the details in section 2.

  • The right to restrict processing of your personal data.

  • The right to data portability – to obtain a copy of your personal data in a reusable format.

  • The right to object to our use of your personal data for certain purposes, including direct marketing.

  • Rights in relation to automated decision-making and profiling. We do not use automated decision-making or profiling.

  • The right to complain directly to us about how your personal data is handled (see section 14 below). This right is now formalised under the DUAA.

If you have any concerns about how we use your personal data, please contact us in the first instance (see section 14). You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority, at www.ico.org.uk.

5. What Data We Collect

Depending on how you use our Site, we may collect some or all of the following:

  • Name

  • Address

  • Contact details, including email address and telephone number

  • Demographic information such as postcode, preferences, and interests

  • Technical data including IP address, browser type and version, and operating system

6. How We Use Your Data

All personal data is processed and stored securely for no longer than is necessary in light of the reason it was collected. Our use of your personal data will always have a lawful basis. Under the UK GDPR, as amended by the DUAA, those lawful bases include:

  • Contract: where processing is necessary to perform a contract with you or take steps at your request before entering into one.

  • Consent: for example, where you have subscribed to receive emails from us.

  • Legitimate interests: where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

Specifically, we may use your data to:

  • Provide and manage your access to our Site

  • Personalise your experience on our Site

  • Supply our services to you

  • Reply to your enquiries

  • Send you emails you have opted into (you may unsubscribe at any time)

  • Analyse how our Site is used in order to improve it

We will not send you unsolicited marketing or spam, and will take all reasonable steps to protect your rights and comply with UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR), as updated by the DUAA.

You may withdraw your consent at any time by contacting us using the details in section 2, or by unsubscribing from emails via the link in any email we send you.

7. How and Where We Store Your Data

We only retain your personal data for as long as is necessary for the purposes for which it was collected, or as required by law.

Your data is stored in the United Kingdom. Data security is important to us, and we have implemented appropriate technical and organisational measures to keep your data safe.y important to us and to protect your data, we have taken suitable measures to safeguard and secure data collected through our Site.

8. Sharing Your Data

We may share your data with trusted third parties who provide services on our behalf, such as IT support, email platforms, or project management tools. Where we do so, we take all reasonable steps to ensure your data is handled securely and in accordance with your rights and our legal obligations.

We may compile anonymised, aggregated statistics about the use of our Site (such as traffic and usage patterns). This data will not identify you personally and may be shared with third parties such as partners or analytics providers.

International transfers: If we ever transfer personal data outside the UK, we will do so only where the destination country, territory, or organisation provides a level of protection that is not materially lower than that provided under UK law, in accordance with the DUAA’s updated transfer test.

In certain circumstances, we may be required to disclose personal data by law, court order, or governmental authority.

9. Business Transfers

If our business is sold or transferred, in whole or in part, personal data we hold may be transferred to the new owner. Any such transfer will be subject to the terms of this Privacy Policy, and the new owner may only use your data for the same purposes for which it was originally collected.

10. Controlling Your Data

In addition to your rights set out in section 4, you can:

  • Opt out of marketing emails at any time using the unsubscribe link in our emails

  • Register with the Telephone Preference Service (TPS), Corporate Telephone Preference Service (CTPS), or Mailing Preference Service (MPS) to limit unsolicited contact from other organisations (note: these services do not affect communications you have consented to receive from us)

11. Withholding Information

You may browse parts of our Site without providing personal data. However, some features or services may require you to submit certain information to use them fully.

You may also restrict our use of cookies. See section 13 for details, and refer to your browser’s help documentation for guidance on managing cookie settings.

12. Accessing Your Data

You have the right to request a copy of any personal data we hold about you. We will respond to your request within one month, though we may pause this period in limited circumstances – for example, to verify your identity or clarify the scope of your request – in line with the DUAA’s updated requirements for handling data subject access requests.

To make a request, please contact us using the details in section 2, and make clear that you are requesting a copy of your personal data.

13. Cookies

All cookies used on our Site are used in accordance with current UK cookie law, including updates introduced by the DUAA.

Strictly necessary cookies: These are essential to the functioning of the Site. They do not require your consent, though you can block them in your browser settings.

Analytics cookies: Our Site uses Google Analytics to collect anonymous usage data to help us improve the Site. Under the DUAA, certain low-risk analytics cookies may be used without requiring your prior consent, provided there is clear transparency and an easy opt-out mechanism. We provide both. Google’s privacy policy is available at google.com/policies/privacy.

Third-party cookies: Third parties whose content appears on our Site may also place cookies. These are not integral to the Site’s functioning, and you will be given the opportunity to accept or decline them via our cookie notice.

You can choose to delete or block cookies at any time via your browser settings. Please note that doing so may affect how some parts of our Site function. We recommend keeping your browser and device software up to date.

14. How to Make a Complaint

The DUAA, which comes fully into force on 19 June 2026, gives you a statutory right to complain directly to us about how your personal data is handled. We take all such complaints seriously.

If you have a concern about how we are using your personal data, please contact us in the first instance:

  • Email: hello@jbwinteriors.co.uk

  • Telephone: (+44) 07736 386827

  • Post: c/o V & R Accountancy Services Limited, Cropton House, Three Tuns Lane, Formby, Merseyside, L37 4AQ

We will acknowledge your complaint promptly and aim to resolve it within 30 days. If we are unable to resolve your concern to your satisfaction, you have the right to escalate your complaint to the Information Commissioner’s Office (ICO):

  • Website: www.ico.org.uk

  • Helpline: 0303 123 1113

  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Changes to This Policy

We may update this Privacy Policy from time to time, for example to reflect changes in the law or our business practices. Any changes will be posted on this page with an updated “Last updated” date. We recommend checking this page periodically to stay informed.